What is the standard turnaround time?
Standard production is guaranteed to be completed and ready for pick-up or delivery within 14 business days!
Rush Order spaces are limited. Rush Orders are not always possible and must be approved by All-County Apparel. Rush charges apply to production time only. If an order is being shipped, All-County Apparel is not responsible for delays on the part of the shipping carrier. The amount of time it takes a carrier to deliver the order is not guaranteed by All-County Apparel. We have absolutely no control over delays caused by UPS or other carriers that may be used.
Can I have my order in a rush?
We do not offer same day printing services.
Turnaround in 5 business days: +30%
Turnaround in 3 business days: +50%
Turnaround in 1 business days*: +100%
*Dependent on garment availability.
What are my shipping options?
Standard turnaround time is 7-14 business days production time*, business days only. If you’d like to expedite your order, alternate shipping options are available on a case-by-case basis.
Free order pickup is available at our Totowa, NJ headquarters - with this option, you will not be charged for shipping.
*Production time excludes shipping time & is dependent on quick mock approval from the customer.
How will my order be shipped?
All general non-rush orders will be shipped via UPS Ground. Once your order is shipped, we will e-mail you a tracking number, don’t forget to check your spam folder for this one! Expedited UPS shipping methods may be available upon request including but not limited to UPS Next-Day Air, UPS 2nd Day Air and UPS 3-Day Select.
How can I check on the status of my order?
You can give us a call or send your Customer Account Specialist an e-mail to receive the status of your order! Once your order is shipped, you will also be e-mailed a tracking number.
What can affect/delay turnaround times?
The following items will be subject to a longer turnaround time past our standard turnaround terms:
-Printed tags
-Hang tags
-Hem tags
-Folding & bagging
-Process prints
-Delayed mock-up approval
When will my order go into production?
Your order will begin once all the following as been completed:
-Provided
screenprint-ready artwork as confirmed by your Customer Account Specialist
-Approved mock of your design(s)
-Invoice payment
